Ash Institute Ash Institute for Democratic Governance and Innovation Harvards Kennedy School of Government Harvard University

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Teaching Case Studies

Teaching Cases

These case studies, developed by the KSG Case Study Program, describe innovations in the United States. Drawing on winners of the Innovations in American Government Awards Program, these cases are prepared for use in classroom discussion. They can be purchased at the KSG Case Study Program site.

Our teaching cases are broken down into the following categories:

ADAPTING NEW TECHNOLOGY

Code

Title

1275.9

CD-ROM Case: The New York City Transit Authority Station Manager Program

C16-91-1038.0

The Electronic Benefit System in Ramsey County, Minnesota

C16-90-996.0

The Minnesota Knowledge System Center (No Number) - St. Louis County Police Department

C16-93-1228.0

Community Voice Mail for the "Phoneless": Starting up in Seattle and Minnesota

C16-91-1035.0, 1036.0, 1037.0

Court Reporting in Kentucky, Parts A-C

C16-89-854.0

Wastewater Wars

CONSENSUS-BUILDING AND DEMOCRATIC GOVERNANCE

Code

Title

C16-92-1157.0

Wichita Confronts Contamination: Seeking Alternatives to Superfund (A)

C16-91-1047.0

Solving Seattle's Solid Waste Crises

C16-90-991.0

The Executive Branch and the Legislature: Opening the Lines of Communication in Minnesota

C16-89-877.0

"Integration Incentives" in Suburban Cleveland

C16-91-1031.0

Blip on the Screen--or Wave of the Future? "Electronic Democracy" in Santa Monica

C16-89-928.0

Building the Baltic

C16-91-1043.0

Moderately Priced Dwelling Units in Montgomery County, Maryland

LEADERSHIP

Code

Title

C16-87-793.0

Ellen Schall and the Department of Juvenile Justice

C16-93-1218.0

Shifting the Terms of Debate: Mayor Norm Rice & the Greater Seattle Growth Quagmire

C16-88-870.0

Jean Ekins and the Family Learning Center

C15-89-875.0

Taking Charge: Rose Washington and Spofford Juvenile Detention Center

MEDIA RELATIONS

Code

Title

C16-91-1058.0

"Please Be Patient": The Seattle Solid Waste Utility Meets the Press

C16-92-1135.0

Managing a Press "Feeding Frenzy": Gregory Coler and the Florida Department of Health and Rehabilitative Services

NON-PROFIT MANAGEMENT

Code

Title

C16-94-1243.0

Mountain Habitat for Humanity and the West Virginia Housing Development Fund: The Prospect of Partnership

C16-93-1218.0

Reproducing an Innovation in Tennessee: Dr. Barbara Levin and the Monroe Maternity Center, Inc.

C16-93-1221.0

Friends of the Family: Public/Private/Community Broker

ORGANIZATIONAL CULTURE CHANGE

Code

Title

C16-88-856.0

Finding Black Parents: One Church, One Child

1849.0

Starting Small, Reaching High: The Parents as Teachers National Center’s Quest for Growth with Quality (A)

1850.0

Starting Small, Reaching High: The Parents as Teachers National Center’s Quest for Growth with Quality (B)

C16-90-938.0

Fighting Fear in Baltimore County

PROGRAM TRANSFER

Code

Title

C16-92-1119.0

Replicating Innovation: Judy Lenthall and SRO Housing Construction in San Diego

C16-91-1029.0

Spreading the Gospel: The Origin and Growth of the DARE Program

PERFORMANCE EVALUATION

Code

Title

C16-92-1076.0

The Ladder and the Scale: Commitment and Accountability at Project Match

C16-87-784.0

Plastic in the Public Sector

RE-ENGINEERING/RESTRUCTURING GOVERNMENT AND QUALITY MANAGEMENT

Code

Title

C102-97-1371.0

Regulatory Reform at OSHA

C16-93-1185.0

Welfare System that Works for Everyone: The Montgomery County, Indiana, Department of Public Welfare

C16-91-1025.0

XPORT: A Public Sector Trading Company

C16-91-1077.0

Providing Obstetrical Services for Indigent Women in Montgomery County, Maryland

C16-93-1197.0

Preventing Pollution in Massachusetts: The Blackstone Project

C16-92-1153.0

Profit Sharing for the Public Sector: The Shared Savings Program in Pittsburg, California

C16-88-826.0

Introducing Marketplace Dynamics in Minnesota State Government

C16-92-1155.0

Meeting for a Need: Jerry Abramson and CityWork in Louisville, Kentucky

C15-88-818.0

Patrol Allocation in Portland, Oregon: PCAM in the Bureau

C16-87-737.0

Striving Toward Excellence in the State of Minnesota

C18-95-1275.0

Managing the Underground City: The New York City Transit Authority Reclaims its Subway Stations

C16-91-1066.0

Groundwater Regulation in Arizona

C15-88-820.0

Boston Power Patrol

C15-87-744.0

Denise Fleury and the Minnesota Office of State Claims

C16-93-1192.0

Fighting Graffiti in Philadelphia

C18-95-1269.0

Organizing Competition in Indianapolis: Mayor Stephen Goldsmith & the Quest for Lower Costs

For all other Ash publications, see the Government Innovators Network, and the papers, descriptive case study, and Ash-sponsored faculty research sections of this site.